It seems as though this may be a firmware related issue, but looking at the information I’m not sure how you would check if you had an affected model since the TV doesn’t fully turn on. Accessibility. This problem can be caused by one of two things, and the latter will require opening up the TV to fix the issue. The best Blaupunkt phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Blaupunkt rep, reminders when the call center opens, tips and shortcuts from other Blaupunkt customers who called this number. Wait 10 seconds then let go of (menu) and (vol-) Find out more about our brand partners here. 0 Solutions. go to your tv, disconnect the power cord from the mains socket for 10 seconds (until the standby light has extinguished) insert the usb stick into the usb port on the rear/side of the tv. 75" 4K Ultra HD Android TV BP750USG9200. The caveat is that you have to have the correct firmware for the TV. information you supplied. Once turned ON, the light turns orange for a few seconds and then it goes to the ON green light. Sent me a file with a software update which I loaded on to the TV via a USB memory. Press power once, and see if … You need to report back with the model no taken from the rear label to get any sort of meaningful help. Do not power the TV back on until completing step 4. 55" 4K Ultra HD Android TV BP550USG9200. At least you appear to have made your purchase with your eyes open. But the lack of proper instructions hurt the product. Discover the product diversity of the Blaupunkt brand partners. I'd appreciate it if anyone could offer a hand with my problem. 4) Insert the USB memory stick into the USB port on the rear/side of the TV 5) Re-connect the power at the mains socket and press the standby button on the TV or remote control. If the lights do not flash, or if they turn off intermittently during use, replace the batteries. © 2021 iFixit — Licensed under Creative Commons — Privacy — Stuck in standby can be caused by a simple fault such as a dry joint or failed component or it could be a short-circuit high voltage transformer which would be more expensive to repair...either way there's little you can do yourself and you need to call on the services of an experienced TV engineer and get an estimate. Check to make sure that your remote control is working properly. You must log in or register to reply here. Here is what to check when your TV is turned on, power light is ON, but no picture is seen or sound is heard: 1 – Be sure the component you are using (Xbox, Cable, SAT, ROKU) is turned ON. ATV – Switch to analogue TV source. 0 Solutions Disconnect power from the mains socket for 10 seconds (until the standby light has extinguished). If you have the correct “affected” model then updating only requires a USB stick to be loaded with the firmware and then plugged into the TV’s USB port and the TV powered on and switched on, after that it is automatically updated. November 25, 2019 at 3:56 pm Thank you with the information, how much do the back lights cost? Why can't I switch my TV on from standby? Andrea Farrell, Thank you for the updated information, it helped a lot. company number 03997482, registered in England and Wales. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. Blue light comes ON and stays ON. TV will still "turn on" by making it's initial chime but will not "click", LED power light will not come on, and no OSD/input will display. In some situations, it may actually be on, but just showing you a black screen. 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